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Email Us

researchwing@tecsack.in

Response Time

We typically respond within
24 hours on business days

Frequently Asked Questions

Quick answers to common questions

How quickly can we get started?

You can start using PrimeInspect immediately after signup. Our team will help you configure your account and import existing data within 24-48 hours.

Do you offer a free trial?

Yes! The Free Plan includes scheduling for up to 50 inspections, 10 GB of business storage, 10 live templates, mobile offline and online sync, role-based permissions, and email support.

Can we customize inspection forms?

Absolutely! Our form builder allows you to create unlimited custom forms with various field types, logic branching, and conditional questions.

Is my data secure?

Yes. We use enterprise-grade encryption, regular backups, and comply with international data protection standards including GDPR and ISO 27001.

What kind of support do you provide?

We offer email support for all plans, priority support for Professional plans, and 24/7 phone support for Enterprise customers. We also provide comprehensive documentation and video tutorials.